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“He is incredibly thorough. Not only did he fix the issue at hand, he went above and beyond to figure out where the problem could be coming from beyond the immediate problem.”Tiffani Y.
He went above the call of duty
"Marco was extraordinary!- Tiffani Y.
We had an urgent situation where our drain was backed up and overflowing into our bathroom and then into our bedroom. I called Marco and he immediately guided me over the phone (recalling what my house set up since he had been out the week before for an unrelated problem) to help me get the water under control.
I needed him to come out right away and he rearranged his schedule so that he can squeeze us in. He let us know if he wasnt able to move things around he could call a friend of his also in the plumbing business which was great he had a solution for us if he wasnt able to move his other appts around.
Another reason I really appreciate his work is that he is incredibly thorough. Not only did he fix the issue at hand, he went above and beyond to figure out where the problem could be coming from beyond the immediate problem. Turns out I had a blockage of roots growing into my sewer line to the street. He called the county for me the next day to find out whose responsibility this is to fix. The county then pointed him to the city so he called them for me and told them the problem he saw using his camera and asked them to take care of it (and they did!) He absolutely didn't need to do this next step as his work for me was already done but this is how I found him to be extraordinary because he went above the call of duty.
I really appreciated all his help in this situation and I would definitely use him again" -
“When our washing machine leaked, I called these guys, and they sent a plumber to our house within an hour! They are friendly, affordable and efficient. Highly recommend!”Dana F.
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“Marco was absolutely wonderful, explaining how roots had invaded our sewer pipe in the front yard, cleaning it out quickly, showing us the video scope of exactly where the roots were located. He suggested future treatments to keep the root invasion down.”William F.
I cannot imagine better service
"Our toilets and shower drains suddenly stopped draining. We call Handy Plumbing Man at about 11:00 AM and were told they could be there between 1 - 3:00 PM. I received a text from them that they would arrive early and in fact they were there at 12:15 PM, a good 45 minutes before the estimated arrival time. Marco was absolutely wonderful, explaining how roots had invaded our sewer pipe in the front yard, cleaning it out quickly, showing us the video scope of exactly where the roots were located. He suggested future treatments to keep the root invasion down. He was very informative, kind, and efficient. I cannot imagine better service."- William F. -
“Marco didn't actually come out to fix my plumbing, so I can't review him on that. However, I called because I thought my sump pump was broken. I called several other plumbers and it sounded like an expensive repair. I told Marco exactly what the problem seemed to be (sump pump not pumping out the water) and he suggested I try taking the lid off and using a broom stick to see if I could dislodge TP from the float that regulates the sump pump.Justin S.
I tried it and it worked! Everyone else quoted me $1100-1200 for the repair but no one suggested trying this one simple thing. I appreciate the honesty and helpfulness Marco provided and if I need a plumber in the future will use him. Thanks Marco!” -
“Quick response, friendly and fair service! Oscar was great, and he even cleaned up the floor around the toilet with sani-wipes before he left!! There's a reason why they have so many 5 star reviews.”Mark S.